Meet and Assist Services
Gold Arrival Features
Pre-booked service includes:- Al Maha Services Arrivals Airside Lounge Access
- Expedited immigration formalities
- Assistance through customs clearance
- Porter assistance with luggage from the baggage claim area
- Being escorted to the customer’s receiving party
- Fast-track immigration
- Assistance in customs clearance
Platinum Arrival Features
Pre-booked service includes:- The Al Maha Services Hostess meeting customers at the aerobridge/aircraft with a personalised name board
- Al Maha Services Arrivals Airside and Landside Lounge access
- Expedited immigration formalities
- Assistance through customs clearance
- Porter assistance with luggage from the baggage claim area
- Being escorted to the customer’s receiving party
- Fast-track immigration
- Assistance in customs clearance
Family Arrival Features
Pre-booked service includes:- Al Maha Services will meet you at the Arrivals Hall
- Al Maha Services lounge access at Arrivals prior to immigration
- Expedited Immigration formalities to enter Qatar
- Assistance through customs clearance
- Porter assistance with luggage from the baggage claim area
- Being escorted to the customer’s receiving party
- Fast-track immigration
- Assistance in customs clearance
Gold Departure Features
Pre-booked service includes:- The Al Maha Services Hostess meeting customers at the Departure Hall
- Porter assistance with luggage
- Assistance with check-in
- Expedited immigration formalities at the Al Maha Services Departure Lounge
- Priority boarding
- The Al Maha Services Hostess escorting customers to the boarding gate
- Fast-track immigration
- Assistance in customs clearance
Platinum Departure Features
Pre-booked service includes:- The Al Maha Services Hostess meeting customers at the Departure Hall
- Porter assistance with the luggage
- Assistance with check-in
- Expedited immigration formalities at the Al Maha Services Departure Lounge
- Access to the Al Maha Services Transit Lounge (4 hours)
- Priority boarding
- The Al Maha Services Hostess escorting customers to the aerobridge/aircraft upon departure
- Fast-track immigration
- Assistance in customs clearance
Family Departure Features
Pre-booked service includes:- The Al Maha Services Hostess meeting customers at the Departure Hall
- Porter assistance with luggage
- Assistance with check-in
- Expedited immigration formalities at the Al Maha Services Departure Lounge
- Priority boarding
- The Al Maha Services Hostess escorting customers to the boarding gate
- Fast-track immigration
- Assistance in customs clearance
Gold Transit Features
Pre-booked service includes:- The Al Maha Services Hostess meeting customers at the aerobridge/aircraft with a personalised name board
- Assistance with transit formalities
- Priority boarding
- The Al Maha Services Hostess escorting customers to the boarding gate upon departure
- Fast-track immigration
- Assistance in customs clearance
Platinum Transit Features
Pre-booked service includes:- The Al Maha Services Hostess meeting customers at the aerobridge/aircraft with a personalised name board
- Assistance with transit formalities
- Access to the Al Maha Services Transit Lounge (4 hours)
- Priority boarding
- The Al Maha Services Hostess escorting customers to the aerobridge/aircraft upon departure
- Fast-track immigration
- Assistance in customs clearance
Lounge Services
Arrival Lounge Features
- Complimentary Wi-Fi
- Light refreshments
- Conference room
- Business centre
- Smoking room
- Shower facilities*
** Shower facility is only available in Al Maha Services Arrival Landside Lounge.
Departure Lounge Features
- Complimentary Wi-Fi
- Light refreshments
- Immigration
Transit Lounge Features
- Complimentary Wi-Fi
- Buffet
- Business Centre
- Family room
- Smoking room
- Shower facilities