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Our Services

Meet and Assist Service

Customers arriving to, transiting through, or departing from Hamad International Airport can now look forward to a seamless experience with the assistance of Al Maha Services.

The Al Maha Services Meet and Assist packages are designed with attentiveness in mind. An Al Maha Services Hostess will meet you at your point of arrival, transfer or departure and assist you with all formalities while you relax in one of our exclusive lounges.

Our Meet and Assist Service can perfectly compliment your suppliers’ and clients’ business travel plans. Book in your clients, or suppliers, to give them the VIP treatment.

Lounge Service

Our Premium Lounge Services are for customers arriving to, transiting through, or departing from Hamad International Airport.

Retreat to our exclusive Al Maha Services Lounges to relax and enjoy refreshments while you wait for your flight or transfer. Indulge in fresh deli-style food, with a selection of delicious wraps, sandwiches and juices. Customers transiting through Hamad International Airport can, at their discretion, choose from a selection of wine and beer.

Facilities include unlimited high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, television, reading materials and a business centre.

Compare Meet and Assist Products

Services Family * Gold Platinum
Al Maha Services Hostess will meet you at the aerobridge/aircraft/remote bay with a personalised name board     Applicabel
Access to Al Maha Services Arrivals Landside Lounge (up to 4 hours)     Applicabel
Access to Al Maha Services Arrivals Airside Lounge Customers are required to present themselves to the Al Maha Services Lounge before immigration Applicabel Applicabel Applicabel
Exclusive access to our dedicated immigration counters Applicabel Applicabel Applicabel
Porter assistance Applicabel Applicabel Applicabel
Escort to the receiving party Applicabel Applicabel Applicabel
 
*Mandatory minimum 2 adults and 1 child (Maximum 3 children between 2-12 years). Additional person irrespective of age 100 QAR, Infant is free of charge.
Services Family * Gold Platinum
Al Maha Services Hostess will meet you at the Departure Hall Applicabel Applicabel Applicabel
Porter assistance Applicabel Applicabel Applicabel
Assistance with check-in formalities Applicabel Applicabel Applicabel
Access to Al Maha Services Departure Lounge Applicabel Applicabel Applicabel
Exclusive access to our dedicated immigration counters Applicabel Applicabel Applicabel
Escort customers to the boarding gate Applicabel Applicabel  
Escort customers to the aerobridge/aircraft/remote bay     Applicabel
Access to Al Maha Services Transit Lounge (up to 4 hours)     Applicabel
 
*Mandatory minimum 2 adults and 1 child (Maximum 3 children between 2-12 years). Additional person irrespective of age 100 QAR, Infant is free of charge.
Services Gold Platinum
Al Maha Services Hostess will meet you at the aerobridge/aircraft with a personalised name board Applicabel Applicabel
Assistance at the security and transfer desk Applicabel Applicabel
Escort customers to the boarding gate Applicabel  
Escort customers to the aerobridge/aircraft/remote bay   Applicabel
Access to Al Maha Services Transit Lounge (up to 4 hours)   Applicabel