Note : Please refer Qatar Airways Travel Alerts ×

TRANSIT SERVICES

Make your transit a part of your holiday experience FIND OUT MORE

ARRIVAL SERVICES

Have a relaxing moment while you wait for your luggage FIND OUT MORE

VISA AND IMMIGRATION

Fulfill your travel arrangements with ease FIND OUT MORE
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Meet and Assist Services

Meet & Assit

Gold Arrival Features

Pre-booked service includes:
  • Al Maha Services Arrivals Airside Lounge Access
  • Expedited immigration formalities
  • Assistance through customs clearance
  • Porter assistance with luggage from the baggage claim area
  • Being escorted to the customer’s receiving party
  • Fast-track immigration
  • Assistance in customs clearance

Platinum Arrival Features

Pre-booked service includes:
  • The Al Maha Services Hostess meeting customers at the aerobridge/aircraft with a personalised name board
  • Al Maha Services Arrivals Airside and Landside Lounge access
  • Expedited immigration formalities
  • Assistance through customs clearance
  • Porter assistance with luggage from the baggage claim area
  • Being escorted to the customer’s receiving party
  • Fast-track immigration
  • Assistance in customs clearance

Family Arrival Features

Pre-booked service includes:
  • Al Maha Services will meet you at the Arrivals Hall
  • Al Maha Services lounge access at Arrivals prior to immigration
  • Expedited Immigration formalities to enter Qatar
  • Assistance through customs clearance
  • Porter assistance with luggage from the baggage claim area
  • Being escorted to the customer’s receiving party
  • Fast-track immigration
  • Assistance in customs clearance

Gold Departure Features

Pre-booked service includes:
  • The Al Maha Services Hostess meeting customers at the Departure Hall
  • Porter assistance with luggage
  • Assistance with check-in
  • Expedited immigration formalities at the Al Maha Services Departure Lounge
  • Priority boarding
  • The Al Maha Services Hostess escorting customers to the boarding gate
  • Fast-track immigration
  • Assistance in customs clearance

Platinum Departure Features

Pre-booked service includes:
  • The Al Maha Services Hostess meeting customers at the Departure Hall
  • Porter assistance with the luggage
  • Assistance with check-in
  • Expedited immigration formalities at the Al Maha Services Departure Lounge
  • Access to the Al Maha Services Transit Lounge (4 hours)
  • Priority boarding
  • The Al Maha Services Hostess escorting customers to the aerobridge/aircraft upon departure
  • Fast-track immigration
  • Assistance in customs clearance

Family Departure Features

Pre-booked service includes:
  • The Al Maha Services Hostess meeting customers at the Departure Hall
  • Porter assistance with luggage
  • Assistance with check-in
  • Expedited immigration formalities at the Al Maha Services Departure Lounge
  • Priority boarding
  • The Al Maha Services Hostess escorting customers to the boarding gate
  • Fast-track immigration
  • Assistance in customs clearance

Gold Transit Features

Pre-booked service includes:
  • The Al Maha Services Hostess meeting customers at the aerobridge/aircraft with a personalised name board
  • Assistance with transit formalities
  • Priority boarding
  • The Al Maha Services Hostess escorting customers to the boarding gate upon departure
  • Fast-track immigration
  • Assistance in customs clearance

Platinum Transit Features

Pre-booked service includes:
  • The Al Maha Services Hostess meeting customers at the aerobridge/aircraft with a personalised name board
  • Assistance with transit formalities
  • Access to the Al Maha Services Transit Lounge (4 hours)
  • Priority boarding
  • The Al Maha Services Hostess escorting customers to the aerobridge/aircraft upon departure
  • Fast-track immigration
  • Assistance in customs clearance

Lounge Services

Meet & Assit

Arrival Lounge Features

  • Complimentary Wi-Fi
  • Light refreshments
  • Conference room
  • Business centre
  • Smoking room
  • Shower facilities*

** Shower facility is only available in Al Maha Services Arrival Landside Lounge.

Departure Lounge Features

  • Complimentary Wi-Fi
  • Light refreshments
  • Immigration

Transit Lounge Features

  • Complimentary Wi-Fi
  • Buffet
  • Business Centre
  • Family room
  • Smoking room
  • Shower facilities